At The Korean Klub, we want you to be completely satisfied with your purchase. Here’s our return and refund policy to ensure a smooth shopping experience:
- Eligibility for Returns
- Items must be returned within 7 days of purchase or delivery.
- The product must be unused, unwashed, and in its original packaging with all tags intact.
- Customized or personalized products cannot be returned unless there is a manufacturing defect.
- Process for Returns
- Visit our store at Katchery Road, Virudhunagar, or contact our customer service team.
- Provide proof of purchase (receipt or order confirmation) for processing the return.
- Once the return is approved, you may choose a replacement item or a store credit.
- Refund Policy
- Refunds are applicable only for defective or incorrect items.
- Refunds will be processed within 7-10 working days to the original payment method after approval.
- Shipping fees are non-refundable unless the return is due to an error on our part.
- Exchanges
- If you wish to exchange an item for a different size or design, ensure the product meets the return criteria. Exchanges are subject to availability.
We’re committed to providing quality products and exceptional customer service. If you have further queries regarding returns or refunds, feel free to contact us. We’re here to help!
